Privacy Policy

Information We Collect

Depending on the services you use, we may collect:

• Your name and contact details.
• Your phone number and email address.
• Shipping and billing information.
• Order details and preferences.
• Photos and images submitted for printing or customization.
• Messages or information you provide while communicating with us.
• Information required to process and manage your order.

How We Use Your Photos

Photos uploaded or submitted to Asad Enterprise are used only as reasonably necessary to fulfil your order, including:

• Photo printing and polaroid printing.
• Canvas, frame and poster production.
• Customized gifts and personalized products.
• Photo editing, formatting and preparation.
• Quality checking and production.
• Order fulfillment and customer support.

We do not sell your photographs or use them for advertising, promotional campaigns or social media without your permission.

Photo Retention & Deletion

We understand that the photographs you upload may be personal or private. For this reason, we do not intend to keep customer photographs indefinitely.

Your photographs are treated as temporary order-processing files. After your order has been successfully completed, the photos associated with that order are removed from our active systems and storage.

Customer photographs are not maintained as a permanent archive and are not retained for future use unless you separately provide permission for a specific purpose.

Access to Your Photos

Access to uploaded photographs is limited to the people, systems and service providers who reasonably need access to process, produce, quality-check or fulfil your order. We take reasonable measures to prevent unauthorized access, copying, disclosure, alteration or misuse of your photos.

Third-Party Service Providers

We may use trusted third-party services for functions such as:

• Website and cloud infrastructure.
• Payment processing.
• Order management.
• Shipping and delivery.
• Communication and customer support.

Where a third-party service is required to process your order, information and photographs may be shared with that service only to the extent reasonably necessary to provide the service.

Ownership of Your Photos

Uploading a photograph to Asad Enterprise does not transfer ownership of that photograph to us. You remain responsible for ensuring that you have the necessary rights or permissions to submit photographs for printing or customization.

Data Security

We use reasonable technical and organizational measures to protect personal information and uploaded photographs against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies & Website Data

Our website may use cookies and similar technologies to keep the website functioning properly, remember preferences, improve performance and understand how visitors use our website. You may control cookies through your browser settings.

Order & Business Information

While customer photographs are removed after order completion, certain non-photo information may be retained where reasonably necessary for:

• Order history and customer support.
• Refunds, returns and disputes.
• Accounting and taxation.
• Fraud prevention and security.
• Legal or regulatory requirements.

Such information is retained only for as long as reasonably necessary for the relevant purpose.

Your Privacy Requests

You may contact us regarding your personal information and the handling of your photographs, including to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where applicable.
• Ask questions about how your information or photos are handled.
• Raise a privacy-related concern.

Please provide your order number where possible so that we can identify the relevant order.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The latest version will always be published on this page with an updated “Last Updated” date.